Why Consider IT

24+ years. Still answering the phone.

We’re a five-person Perth team with 50 combined years of IT experience, looking after small and medium businesses across Western Australia since 2002. The technology has changed many times over. The principles haven’t.

The questions we hear

Here are some of the common questions or issues new clients have come to Consider IT with:

Our previous IT provider got paid more, the more issues we had, how is Consider IT different?
Are we actually protected, or have we just been lucky?
How can we make our IT bugdet more consistent?
Is my critical data well protected and backed up?
All of our workstations were managed by the user, how can we get some consistency?
I am not sure if our IT is helping the business grow, or quietly holding it back

If any of these sound familiar, you’re not alone. They’re the questions we built Consider IT to answer.

We make IT one less thing business owners need to worry about.

Twenty-four years in business. Fifty years of combined IT experience. Behind those numbers is a simple job: keeping the technology that powers your business reliable, safe, and out of the way so you can focus on what you actually do.

How we actually work

Less talk about how we’re different. More about what working with us looks like in practice.

We've earned the longevity

Same Perth business since 2002. The technology has shifted many times over. The principles haven't. We adapt the tools and the methods. We don't change who we are. Many of our clients have been with us for over a decade.

We solve the problems others walk away from

An unusual line-of-business app. A tricky compliance requirement. A half-broken phone system. A vendor no one wants to deal with. We lean in. Problem-solving is the actual job, and we've done it across construction, trades, allied health, accounting, legal, and more.

We adapt to what's coming

Cloud. Cyber. AI. Each new wave changes the rules. We invest in training, modern tooling, and quiet experimentation, so our clients don't get left behind and don't get sold the wrong thing.

We're rooted in this community

We've watched Perth businesses grow, change, and ride out tough years. We've ridden them out alongside them. We support local trades, local professionals, and local owners, because that's who we are too.

Practical IT guidance for Perth businesses

Technology decisions can be time-consuming, confusing, and expensive when you are trying to run a business at the same time.

We understand that because we run a Perth business too, and we have spent years helping local small and medium businesses make better technology decisions.

We explain your options in a way that’s easy to follow, recommend solutions that fit your budget, help plan upgrades, train your team, monitor your environment, and keep your systems safer and more reliable.

We can also deal directly with your software vendors, internet providers, phone carriers, hardware suppliers, and other technology providers, so you are not stuck chasing multiple companies when something needs to change or be fixed.

The result is simpler decision-making, better coordination, fewer avoidable problems, and technology that supports your business rather than slowing it down.

What working with us looks like

The day-to-day reality of having Consider IT in your corner.

Prevention first

We work to stop problems before they reach your team or your customers. The cheapest, quietest fix is the one that never happens.

Continuous improvement

We don't just close tickets. We use what we learn from each one to improve your environment over time, so the same issue doesn't come back.

Plain English

We explain what matters in language you can act on. No jargon walls, no patronising. If we can't explain it simply, we go away and figure out how to.

Predictable monthly cost

A flat per-user investment covering everything you'd reasonably expect, so you can budget without surprise bills landing at month end.

People, systems, and data

We look after the whole picture, not just the boxes on desks. Your staff, your processes, and the information that runs your business.

Real people in Perth

When you call us, you reach a technician who knows your business by name, knows your team, and genuinely cares about getting you back on your feet.

What we’re built on

Founded in Perth in 2002. Fifty years of combined IT experience. Microsoft Partner, Sophos Silver Partner, Kaseya Gold Partner, SMB1001 Gold Certified.

The thing we’re proudest of is the simplest one: clients stay with us. Some have been with us for over a decade. They don’t stay because of the certifications or the technology. They stay because we genuinely care about their business, and they know it.

In their words

What our clients say

PS Structures commenced operations some 25 years ago. We sought assistance from David Libby’s team at Consider IT, in our nascent stages, with foresight on the importance of IT as an aid to management
Consider IT have assisted us successfully in growing our IT functionality into a comprehensive part of company control tools with advice for both software and hardware systems. Consider IT have been instrumental in ensuring we keep abreast of the IT revolution.
This is now a critical management tool as we morphed from our early days as an aid into a fully-fledged information system. IT is integral in assisting with enhanced communication, collaboration, management efficiencies, detailed cost control and improved decision-making capabilities which augment and cement our competitive advantage.
David and the Consider IT team are always approachable with swift reaction times to the proliferation of IT challenges. Their extremely professional service has been a huge part of our successful business. We would not hesitate to recommend their services.

Royle

Director, PS Structures

We have been using Consider IT for over 10 years. David and the team have been fantastic at quickly troubleshooting IT problems and advising on equipment upgrades. The team are always great to work with and continually provides an amazing service. This has allowed our Bespoke Building Co to focus on what we are good at.

Andrew

Director, Bespoke Building Co.

Dave Libby and his team at Consider IT have been managing all the IT requirements for my practice for 18 years. Consider IT are totally professional, approachable, and very supportive for non-IT-minded people, with up-to-the-minute knowledge, managing unexpected issues to help keep the practice ticking along. It’s so reassuring to know they are readily available and just a call away!
I cannot thank them enough for all the support over the years and would definitely recommend them for other businesses.

Michelle

Owner, Michelle Marsh Clinical Psychology Services

As a new business owner, I was hoping for help with modernising the setup and help with installation of new computer systems. The team were so friendly and helpful, especially patient with someone like me who is not the strongest at IT. The team are always very responsive. This is so important in our business as we cannot trade without our digital platforms.
Consider IT has made a big difference to the flow of our business, as we know they are always able to help at the end of the line. David and Terry have helped us on an emergency basis out of hours, for which we are very grateful. I would recommend Consider IT as they are just so pleasant and professional to deal with. This makes a big difference in the everyday running of my business.

Dr Lisa

Owner, Perth City Dental

I have worked with Dave and the team at Consider I.T for around twenty years over a range of businesses that I have owned across the Training and Hospitality Industries.
I’m a technophobe but it doesn’t matter when the team from Consider IT are at the helm. They very patiently attempt to explain things to me some times until my eyes start glazing over, but I trust them 100% to implement systems that work for me and my business so I can continue to focus on growing my business. Naturally any IT solution has small issues from time to time but the team are always extremely quick to act to ensure that business keeps ticking over.
I have recently bought another new business and Consider IT were amongst the first phone calls I made to get them on board again and I would have no hesitation recommending them to other businesses looking for a trustworthy, reliable team.

Mark

Owner, Progressive Diagnostics

Dave and the team at Consider IT have been incredibly helpful to both my business and family with IT support over the years. When you’re dealing with computer problems, prompt responses are everything, and Dave and the team have consistently been available the same day issues arise - often resolving them before the end of that day.
What really stands out is how well they explain things. IT problems can feel overwhelming, but they have a great way of making everything easy to understand and talking you through the issue without making you feel lost or confused.
They’re also just genuinely great people to deal with. A lot of the time, you’re calling, stressed because something’s gone wrong, but by the end of the conversation, you feel reassured and looked after.
Huge thanks to Dave and the team. Highly recommend Consider IT to anyone looking for reliable, knowledgeable and approachable IT support.

Sascha

Director, Sascha's Surf Experience