IT support for Perth trades and services businesses.
Your team is in the field, not at a desk. Quotes, jobs, invoices, and communication need to work on every phone every day. We make sure they do, and we're a phone call away when they don't.
What we see
Running a trades business comes with specific tech headaches.
Your job management app is the thing your whole business runs on.
Whether you use simPRO, ServiceM8, Fergus, or Tradify, if it stops working jobs don't get scheduled, invoices don't go out, and your day falls apart before it starts.
Staff come and go and so does their access to your systems.
Apprentices start, casuals finish, someone leaves on bad terms. Every change is a loose end if access isn't cleaned up properly. Most trades businesses have more open doors than they realise.
Half your team does work on their personal phone.
When job apps and work emails sit on personal devices, you lose control of company data the moment someone walks out the door with their phone.
Your insurer is starting to ask questions you can't currently answer.
Public liability and business insurance renewals increasingly include cybersecurity questions. Not having a clear answer is starting to affect premiums and in some cases cover.
How we help
What changes when you work with us.
Your job management software working on every device, every day.
We set up and support the apps your team uses in the field across company phones and personal ones. When something stops working on a job, you call us and we sort it out.
New starters set up right, leavers cut off cleanly.
We handle the IT side of every staff change so you're never wondering whether an ex-employee still has access to your quotes, your client list, or your job history.
Work data on personal phones, managed properly.
We secure work email and job apps on personal devices so company information stays protected and can be removed from a phone the moment someone leaves, without touching the rest of their device.
Security answers ready when your insurer asks.
We build and document a straightforward security setup, so when your insurance renewal includes cybersecurity questions, you have real answers and not a blank stare.
Common questions
Questions trades and services businesses ask us.
We use simPRO and it keeps having problems on our guys' phones. Is that something you fix?
Yes. Job management software playing up on devices in the field is one of the most common things trades businesses come to us with. We support simPRO, ServiceM8, Fergus, Tradify, and others across both company and personal devices so quoting, scheduling, and invoicing keep working the way they should.
One of our guys left last month and I'm not sure if he still has access to our systems. What do we do?
First step is to find out. We audit your current access and tell you exactly who can still get in and to what. From there we clean it up and put a simple process in place so every time someone leaves, the right things get switched off without you having to think about it.
My team uses their own phones for work. Is that actually a problem?
It can be, particularly when someone leaves and takes their device with them. We secure work apps and email on personal phones in a way that keeps company data protected and removable if needed, without locking down the whole phone or making it harder for your team to use.
Our insurance renewal came up and there were questions about cybersecurity I couldn't answer. What do I actually need?
You're not alone. Insurance renewals for trade businesses increasingly include security questions, and most owners aren't prepared for them. We help you put a simple, documented security setup in place so the next time those questions come up, you have clear answers, and your premiums reflect that you've taken it seriously.
We're growing and starting to work as a subcontractor to larger builders. They're asking about our IT security. What do we need to show them?
This is becoming common for trades businesses moving into commercial work or larger residential projects. We help you build and document a security setup that holds up when a head contractor asks to see it, without overcomplicating things for a business your size.
We're not a big business. Do we actually need managed IT support, or can we just keep calling someone when things break?
That depends on how much the breakdowns are costing you. Most trades businesses find that the time lost waiting for things to get fixed, the jobs that get delayed, and the occasional data problem add up to more than a straightforward monthly support arrangement. We work with businesses of all sizes, and we'll tell you honestly if what we offer is the right fit for where you're at.
Is your trades business secure?
Find out in two minutes. We'll show you exactly where you stand — no obligation.
Is your business secure?No obligation. No payment. No pitch.