IT support for Perth mining and resources businesses.
Mining and resources businesses run across two very different environments. We look after the technology in both, so your Perth office and your remote teams stay connected, secure, and supported.
What we see
Mining and resources IT has some unique challenges.
Your head office and remote sites have completely different IT needs.
Fast, reliable systems in Perth. Secure connectivity that works hundreds of kilometres from the nearest town. Most IT providers are set up for one or the other. We're built for both.
FIFO rosters mean your access list is constantly changing.
Staff rotating in and out on regular cycles is normal in mining. Every rotation is a potential security gap if the right people aren't getting access and the people who've left still do.
Remote connectivity fails and work stops with it.
Site offices, camps, and vehicles all depend on connections that aren't always reliable. Planning around that reality from the start is the difference between a minor inconvenience and a lost shift.
Your major clients and regulators want to see proof your security is up to standard.
Mining and resources businesses face some of the more serious contractual and regulatory security requirements of any industry in WA. Larger clients and joint venture partners increasingly want documented evidence before contracts are signed.
How we help
What changes when you work with us.
Your Perth office and remote sites managed as one.
We look after your Perth office and your remote sites as a single environment. Your team gets the same level of support whether they're in the office or on site, and you deal with one provider who knows both ends of the operation.
FIFO rotations handled without the security gaps.
Every rotation, the right people get access and the people leaving have theirs removed. We make it a clean, repeatable process so you stop accumulating access that nobody is keeping track of.
Connectivity planned around remote WA conditions.
We build backup links, failover options, and equipment specifications around the reality of working remotely in WA. When a primary connection drops, your team has a way to keep working rather than waiting for it to come back.
Security documentation that holds up under scrutiny.
When a major client, joint venture partner, or regulator asks to see your security setup, you have something real to show them. We build and document it properly so the answer is never we will get back to you on that.
Common questions
Questions mining and resources businesses ask us.
We're a contractor to a major mining company and they've just sent us a vendor security questionnaire. What do we do?
This is becoming standard practice across the WA resources sector. Major miners are pushing security requirements down to their contractors and service providers before agreements are signed or renewed. We help you put the right measures in place and document them properly so you can respond with real answers rather than hoping the questionnaire goes away.
Our team works on a two and one roster. How do you make sure IT doesn't become a problem every time a crew changes over?
We build a process around your roster cycle, so every changeover is handled cleanly. Incoming staff get access to what they need from day one, and outgoing staff have everything removed. Over time, you stop accumulating access that nobody is managing, and your IT stays as organised as your roster.
We operate out of Perth but our actual work happens in the Pilbara, Goldfields, or Kimberley. Can you actually support us out there?
Yes. We support your Perth office and your remote operations as one environment. We plan connectivity around the realities of remote WA and when something goes wrong on site, you have someone to call who already knows your setup.
We've grown quickly through a few big contracts, and our IT has never really been set up properly. Where do we start?
This is one of the most common situations we see with WA resources contractors. A business wins a big contract, grows fast, and IT gets patched together along the way. We start with a proper audit so you know exactly what you have, what's held together with tape, and what needs to be fixed before it becomes a problem on a job.
Our site has satellite internet and it's slow and unreliable. Is there anything that can actually improve it?
Sometimes yes, and sometimes the underlying connection is the constraint. What we can do is make sure your setup is optimised for the bandwidth you have, that critical applications are prioritised, and that you have offline options for the work that absolutely cannot stop when the connection drops.
We're about to bid on a government or tier one mining contract and the tender asks about our cybersecurity. What do we need?
Tenders in the WA resources and government space are increasingly asking for evidence of a formal security posture, sometimes referencing frameworks like the Essential Eight or SMB1001. We help you get the right measures in place and produce the documentation the tender is asking for so cybersecurity doesn't become the reason you miss out on a contract you're otherwise qualified to win.
Is your business secure?
Find out in two minutes. We'll show you exactly where you stand — no obligation.
Is your business secure?No obligation. No payment. No pitch.