IT support for Perth manufacturing businesses.
Manufacturing businesses run differently from regular offices. We look after the technology that keeps your floor, your ERP, and your team connected and running properly.
What we see
Manufacturing IT is different from regular office IT.
Downtime on the floor isn't an IT problem. It's a production problem.
A server that goes down at 7am doesn't just inconvenience the office. It stops the line, delays orders, and puts your delivery commitments at risk.
If your ERP goes down, everything stops.
Your production records, inventory, purchasing, and dispatch all live in one system. When it's slow, broken, or compromised, you feel it everywhere at once.
Your biggest customers are now vetting your security before placing orders.
Supply chain attacks have made large manufacturers and government clients cautious. If you can't show them a credible security setup, you may not make the shortlist.
When someone leaves, their access doesn't always go with them.
Manufacturers cycle through staff, casuals, and contractors more than most businesses. Every person who moves on with active logins or access to your systems is an open door you may not know about until something goes wrong.
How we help
What changes when you work with us.
When something fails, you're back up in hours not days.
We build your setup with recovery time in mind from the start so a hardware failure or ransomware attack doesn't turn into a week of lost production. Most problems get caught before they reach the floor because we monitor your systems around the clock.
Your ERP treated like the critical system it actually is.
We make sure yours runs reliably, stays backed up, and has a tested recovery plan behind it. Whether you run MYOB Advanced, NetSuite, SAP, or something else, we treat it as the system your entire operation depends on, not just another piece of software.
Security documentation that holds up when a customer asks for it.
When a large client or insurer sends a questionnaire, you'll have real answers not guesswork. We build and document your security posture so you can respond with confidence and keep the relationship moving forward.
Every person who leaves gets properly removed from your systems.
We audit who has access to what, clean up anything that shouldn't still be there, and put a proper offboarding process in place so it never gets out of hand again. One less thing to worry about every time a contractor or staff member moves on.
Common questions
Questions manufacturing businesses ask us.
Our production line runs on older equipment and software. Can you still support it?
Yes. Older machinery and legacy software are common in manufacturing and we work around them, not against them. We make sure your modern office systems and older floor equipment can coexist without one creating problems for the other.
We have casual and contract staff starting and finishing regularly. How do you manage that?
We put a clean process in place for both ends. New starters get access to exactly what they need from day one, and when someone finishes, everything gets removed properly. You stop accumulating access that nobody is monitoring.
Our ERP is the one system we absolutely cannot lose. How do you protect it?
We treat your ERP as the most critical system in the business because for a manufacturer it usually is. We make sure it is backed up correctly, monitored continuously, and has a tested recovery plan so that if something goes wrong, getting it back is measured in hours not days.
A major customer has sent us a security questionnaire as part of their supplier approval process. What do we do?
This is becoming standard practice for suppliers to large manufacturers, mining companies, and government linked businesses in WA. We help you put the right security measures in place and document them properly so you can complete those questionnaires with real answers behind them.
We're not sure what IT we actually have or who is responsible for what. Where do we start?
That's more common than you'd think. We start with a proper audit of your environment, so you know exactly what you have, what's at risk, and what needs attention. From there, you get a clear picture instead of guesswork.
If ransomware hit us tomorrow, would we lose our production records and order history?
Without the right setup in place, potentially yes. We make sure your critical data including production records, inventory, and order history is backed up properly and recoverable quickly. If the worst happens, you're back up and running without starting from scratch or paying a ransom to get your own data back.
Is your manufacturing business secure?
Find out in two minutes. We'll show you exactly where you stand — no obligation.
Is your business secure?No obligation. No payment. No pitch.