Step-by-step
How to release a quarantined email
1. Open the daily Inky digest email in your inbox
2. Find the email you want to release
3. Click Release. The email will appear in your inbox shortly.
4. If you trust the sender, click Release and Allow Sender so future mail comes straight through.
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Related guides
- Desktop · Consider IT Guardian Elevation Requests
- Microsoft 365 · Email Protection
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Still stuck? Open a support ticket →
Published 10 June 2026 · Last updated 17 June 2026
